Refund policy
Last updated: September 12, 2025
30-Day Return Policy
You have 30 days from the date you receive your item to request a return.
Eligibility
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Items must be in the same condition you received them: unworn, unused, with tags, and in their original packaging.
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A receipt or proof of purchase is required.
How to Return
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Contact us at shopspoon860@gmail.com to request a return.
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If your return is accepted, we’ll provide a return shipping label and instructions.
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Items sent back without prior approval will not be accepted.
Damages & Issues
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Inspect your order upon receipt.
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Contact us immediately if your item is defective, damaged, or incorrect. We will evaluate the issue and make it right.
Non-Returnable Items
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Certain items cannot be returned: stickers and air fresheners, perishable goods, custom/personalized products, hazardous materials, flammable liquids/gases, sale items, and gift cards.
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Contact us if you have questions about a specific item.
Exchanges
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We do not offer exchanges at this time.
European Union Customers
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If your order is shipped to the EU, you may cancel or return your order within 14 days for any reason.
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Items must meet the same condition requirements listed above.
Refunds
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We will inspect returned items and notify you once a refund is approved or denied.
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Approved refunds will be issued to your original payment method within 10 business days.
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Please allow extra time for your bank or credit card provider to process the refund.
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If more than 15 business days pass after approval, contact us at shopspoon860@gmail.com